1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 48 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. 2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. 3) If you find concealed damage, save the carton and packaging material. Call our customer service department immediately.
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